The second-hand marketplace Members Share Anger Over Sizing Changes
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its measurement guidelines for female and kids' apparel failing to inform all shoppers about the modification.
Social Media Reaction
Many shoppers and sellers are posting online stating that platform listings now display a modified sizing category versus the original listing because of the remapping.
The company said the revised method more closely matches similar services.
They have suggested members to examine their items and adjust the sizing manually if necessary, resulting in member annoyance.
Measurement Approach Updates
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
Member Experiences
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Required Changes
Another shopper, located in England, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The app has more than 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: previously, the platform withdrew an update to its shipping options following member complaints.
